Returns & Refunds

For dispatched orders our refund policy is to accept returns of unused goods in a re saleable condition within 14 days from the day you receive it.

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To exercise your right to cancel you must inform us of your decision via email: lisabuddin@hotmail.com

 

You are responsible for the cost of returning any goods and the risk of loss when returning them. We recommend that you send returns via insured tracked delivery or by a tracked and insured courier. You will need to make a claim for their value if they go missing. We cannot be held responsible for any items returned to us that go missing in the post.

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If you cancel or return your whole order within 14 days of delivery to you, we'll reimburse all payments received from you.

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None of the above affects your statutory rights. Please feel free to ask any other questions you may have.